Frequently Asked Questions

Everything you need to know about shopping with StudioKook

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes between 3 to 7 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund, minus any applicable shipping fees.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.

Do you offer international shipping?

Currently, StudioKook ships exclusively within the United States and Canada. We are looking to expand our shipping zones to more international destinations in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products covered by a warranty?

Yes, all StudioKook products come with a 12-month manufacturer's warranty against defects in materials and workmanship to ensure you receive the highest quality items.